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Legal Notice

Prices

For non European Union customers: our 3Dresyn prices are Delivered At Place (DAP) outside the European Union, consequently the buyer is responsible for paying customs duties, which is a tariff or tax imposed on goods when transported across international borders. This tax is usually a small % of the declared goods value. For countries outside the European Union, our prices are tax free. Local taxes will have to be paid in the buyer's country before receiving the goods. Most of our 3Dresyns have this US and other countries tariff HS Code: 39139000

For European Union customers: our 3Dresyns prices charge taxes for customers members of the European Union EU. If your company has a Intrastat Tax exempt VAT, please type it during the ordering process in order to have a tax exempt invoice.

Lead times

Our reported lead times cannot be considered as an warranty but as an indication of our average approximate lead times. Despite most orders are made quite fast, in 1-2 days. and delivered to most countries in less than 3 days, any longer lead times cannot justify making any claims not justify any refunds.

Expiration date

Our made to order 3Dresyns have an expiration date of 12 months after manufacturing. Since manufacturing is made to order, the manufacturing date coincides with the invoice date for expiration date control. 3D resins shelf life does not expire so quickly, having in practice for most resins shelf life above 2-3 years if kept in the dark protected from light and heat, below 35ºC.

Compatibility with your printer

You should acknowledge that some of our uni and multifunctional SLA, DLP, LCD and Inkjet 3D resins may need tuning in your specific printer to get optimum overall perfomance (printability, resolution, mechanical properties, etc). Some "black box" printers, in open or closed mode, such as the Formlabs Form 2 and 3 and some Inkjet printers, may also require tuning or adjustment for optimum printing performance (printing speed and resolution adjustment) to meet your specific printing specifications, such as your chosen z layer thickness at your specific printer power, etc). It is highly recommended to learn to use at least our basic general purpose fine tuning additives, such as Fine Tuner FT1 and Fine Tuner LB1 Bio for fine adjusting of printing speed and resolution, specially with our multifuntional 3Dresyns in "black box" printers.

Payments

You can pay our goods directly online by Paypal, Stripe, credit card and by bank transfer.

Refund policy

Returns

"3Dresyns" referred as the “Company” does not accept refunds nor returns for any already produced products because they are made to order. In case the products have not been made yet, they can be exchanged by other products with at least the same value.

Exchange Process

Send us an email to info@3Dresyns.com and ask us for an exchange authorization and provide your order number.

We will confirm you by email either accepting or declining the exchange. If accepted, we will exchange the products and will send you a proforma invoice with your final order. 

Privacy Policy

Introduction

The Company values our visitors’ privacy. This Privacy Policy sumarizes what information we might collect from a visitor to our website and what we will and will not do with it.

Please note that this Privacy Policy does not include the collection and use of information by companies that the Company does not control, nor by persons not employed or related directly or indirectly to the Company.

Personal information

The Company will not share any personal information to any third party without your permission and will protect your information from loss, misuse and/or unauthorized access, disclosure, alteration and destruction.

The Company may disclose public, non proprietary information, only when necessary to third parties related to the delivery of ordered products, e.g. shipping companies, authorized agents and distributors.

The Company may gather other information to improve our website and customer service.

The Company uses Google analytics for traffic analysis and SEO optimization:

http://www.google.com/analytics/learn/privacy.html

Cookies

The Company uses “cookies” to store personal data on your computer and on our server. To avoid this you can easily block the use of cookies by adjusting your browser settings, this might block the use of some features of www.3Dresyns.com

How we gather information

We gather and use personal information for the following reasons:

  • to improve customer service and our website
  • to process orders and deliveries
  • to send mails and newsletters

Your email address used for order processing, will only be used to send you information and updates related to your orders and to answer other requests or questions. If you want to be included in our mailing list, you may receive emails related to our SLA/DLP resin 3Ds business.  If at any time you would like to unsubscribe from receiving future emails, you may request it by reply.

External data storage sites

We may store your information on servers provided by third party hosting vendors. Private data exchange between our website and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Terms and conditions

This statement covers the terms of use for all users of this website owned by the Company. All of the contents, including texts, images, etc contained in this website (including sent emails, whattsapps, etc.) are supplied by the Company subject to your compliance with the terms and conditions shown below. If you do not agree with these Terms of Use, you should not use nor download any data from 3Dresyns´s website.

Ownership of contents

The contents of the website  (including sent emails, whattsapps, etc.) are owned by the Company. You may not distribute, modify, reproduce or use any of this data, in whole or in part, without the prior written consent of the Company except that you may download information for your non-commercial, personal use only, provided you keep intact all copyright and other proprietary information.

Disclaimer

This website and its contents, including image and picture colors, are provided without any warranties permissible by applicable law. www.3Dresyns.com disclaims all warranties of merchantability, fitness for a particular purpose and non-infringement of intellectual property rights. The Company does not warrant the accuracy and completeness of the contents or services provided at this website.

Limitation of Liability

In no event will the Company assume any responsibility for any damages that result from the use of this website. The use of this website is under your responsibility. Neither it shall be liable for any direct nor indirect damages resulting by the use or misuse of this website. In no event shall the Company will be liable for damages, losses, wrongs or negligence, exceeding the amount paid by you, if any, for using 3Dresyns´s website and services.

Miscellaneous

The terms herein shall be governed in accordance with the Spanish Law and the Jurisprudence of the Courts of Barcelona. Information and Data in this website are subject to change without notice. Inventory of some products is limited to stock availability.

Company data

  • Company name: Resyner Technologies S.L.
  • Registered address: G. V. de las C. Catalanas 640, 08007 Barcelona Spain
  • Registered brand names: 3Dresyns and Resyner Technologies
  • Company registered VAT: ES B66858788
  • Contact email: info@3dresyns.com