"3Dresyns" referred as the “Company” only accepts returns for unopened, unused, undamaged products claimed within 30 days after delivery date. Our resins 3D cannot be returned once the recipient (bottle) is opened.
After inspection of returns, a credit for exchanges will be provided for future purchasings. There will be a handling fee of 20% of the value of the return product.
To process a return or exchange
We only accept returns for orders placed directly with 3Dresyns through info@3Dresyns.com
Send us an email to info@3Dresyns.com and ask us for a return authorization number (RMA) and provide your Paypal receipt number or order number.
Then, send us the tracking service and the product under your responsibility for any damage incurred during shipping, for return shipping and insurance costs and for all costs associated with shipping the new product to you.
We will exchange and deliver the new products once your returned product is returned and pass inspection. If the original packaging is found opened or damaged, the product will not be exchanged.
We will confirm you by email either accepting or declining the exchange and with details on the status of the returned products.
The new ordered products will be shipped only when we have received payment of any outstanding fees, including but not limited to any fees related to the return back delivery of the product.
The Company will not share any personal information to any third party without your permission and will protect your information from loss, misuse and/or unauthorized access, disclosure, alteration and destruction.
The Company may disclose public, non proprietary information, only when necessary to third parties related to the delivery of ordered products, e.g. shipping companies, authorized agents and distributors.
The Company may gather other information to improve our website and customer service.
The Company uses Google analytics for traffic analysis and SEO optimization (http://www.google.com/analytics/learn/privacy.html)
How we gather information
We gather and use personal information for the following reasons:
- to improve customer service and our website
- to process orders and deliveries
- to send mails and newsletters
Your email address used for order processing, will only be used to send you information and updates related to your orders and to answer other requests or questions. If you want to be included in our mailing list, you may receive emails related to our SLA/DLP resin 3Ds business. If at any time you would like to unsubscribe from receiving future emails, you may request it by reply.
External data storage sites
We may store your information on servers provided by third party hosting vendors. Private data exchange between our website and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Terms and conditions
Ownership of contents
The contents are owned by the Company. You may not distribute, modify, reproduce or use any of this data, in whole or in part, without the prior written consent of the Company except that you may download information for your non-commercial, personal use only, provided you keep intact all copyright and other proprietary information.
This website and its contents, including image and picture colors, are provided without any warranties permissible by applicable law. www.3Dresyns.com disclaims all warranties of merchantability, fitness for a particular purpose and non-infringement of intellectual property rights. The Company does not warrant the accuracy and completeness of the contents or services provided at this website.
Limitation of Liability
In no event will the Company assume any responsibility for any damages that result from the use of this website. The use of this website is under your responsibility. Neither it shall be liable for any direct nor indirect damages resulting by the use or misuse of this website. In no event shall the Company will be liable for damages, losses, wrongs or negligence, exceeding the amount paid by you, if any, for using 3Dresyns´s website and services.
The terms herein shall be governed in accordance with the Spanish Law and the Jurisprudence of the Courts of Barcelona. Information and Data in this website are subject to change without notice. Inventory of some products is limited to stock availability.