For European Union customers: our 3Dresyns prices are Delivered Duty Paid (DDP) and include or not full product value transit damage insurance for the value of goods depending of your chosen transport. If your company has a Intrastat Tax exempt VAT, please type it during the ordering process in order to have a tax exempt invoice: 3Dresyns Ordering Process: online ordering
For non European Union customers: our 3Dresyn prices are Delivered At Place (DAP) outside the European Union and include or not full product value transit damage insurance for the value of goods depending of your chosen transport. The buyer is responsible for paying import customs duties, which is a tariff or tax imposed on goods when transported across international borders. This tax is usually a small % of the declared goods value. For countries outside the European Union, our prices are tax free. Local taxes will have to be paid in the buyer's country before receiving the goods.
Note: Most of our 3Dresyns have this US and other countries tariff HS Code: 39139000
Our reported lead times cannot be considered as an warranty but as an indication of our average approximate lead times. Despite most orders are made quite fast, in 1-2 days. and delivered to most countries in less than 3 days, any longer lead times cannot justify making any claims not justify any refunds.
Most of our made to order 3Dresyns have an expiration date of 12 months after manufacturing. Since manufacturing is made to order, the manufacturing date coincides with the invoice date for expiration date control. 3D resins shelf life does not expire so quickly, having in practice for most resins shelf life above 2-3 years if kept in the dark protected from light and heat, below 35ºC.
Compatibility with your printer
You should acknowledge that some of our uni and multifunctional SLA, DLP, LCD and Inkjet 3D resins may need tuning in your specific printer to get optimum overall perfomance (printability, resolution, mechanical properties, etc). Some "black box" printers, in open or closed mode, such as the Formlabs Form 2 and 3 and some Inkjet printers, may also require tuning or adjustment for optimum printing performance (printing speed and resolution adjustment) to meet your specific printing specifications, such as your chosen z layer thickness at your specific printer power, etc). It is highly recommended to learn to use at least our basic general purpose fine tuning additives, such as Fine Tuner FT1 and Fine Tuner LB1 Bio for fine adjusting of printing speed and resolution, specially with our multifuntional 3Dresyns in "black box" printers.
You can pay our goods directly online by Paypal, Stripe, credit card and by bank transfer.
"3Dresyns" referred as the “Company” does not accept refunds nor returns for any already produced products because they are made to order. In case the products have not been made yet, they can be exchanged by other products with at least the same value.
Send us an email to info@3Dresyns.com and ask us for an exchange authorization and provide your order number.
We will confirm you by email either accepting or declining the exchange. If accepted, we will exchange the products and will send you a proforma invoice with your final order.
The Company will not share any personal information to any third party without your permission and will protect your information from loss, misuse and/or unauthorized access, disclosure, alteration and destruction.
The Company may disclose public, non proprietary information, only when necessary to third parties related to the delivery of ordered products, e.g. shipping companies, authorized agents and distributors.
The Company may gather other information to improve our website and customer service.
The Company uses Google analytics for traffic analysis and SEO optimization:
How we gather information
We gather and use personal information for the following reasons:
- to improve customer service and our website
- to process orders and deliveries
- to send mails and newsletters
Your email address used for order processing, will only be used to send you information and updates related to your orders and to answer other requests or questions. If you want to be included in our mailing list, you may receive emails related to our SLA/DLP resin 3Ds business. If at any time you would like to unsubscribe from receiving future emails, you may request it by reply.
External data storage sites
We may store your information on servers provided by third party hosting vendors. Private data exchange between our website and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Ownership of contents
The contents of the website (including sent emails, whattsapps, etc.) are owned by the Company. You may not distribute, modify, reproduce or use any of this data, in whole or in part, without the prior written consent of the Company except that you may download information for your non-commercial, personal use only, provided you keep intact all copyright and other proprietary information.
This website and its contents, including image and picture colors, are provided without any warranties permissible by applicable law. www.3Dresyns.com disclaims all warranties of merchantability, fitness for a particular purpose and non-infringement of intellectual property rights. The Company does not warrant the accuracy and completeness of the contents or services provided at this website.
The terms herein shall be governed in accordance with the Spanish Law and the Jurisprudence of the Courts of Barcelona. Information and Data in this website are subject to change without notice. Inventory of some products is limited to stock availability.
- Company name: Resyner Technologies S.L.
- Registered address: G. V. de las C. Catalanas 640, 08007 Barcelona Spain
- Registered brand names: 3Dresyns and Resyner Technologies
- Company registered VAT: ES B66858788
- Contact email: firstname.lastname@example.org