• Company name: 3Dresyns by Resyner Technologies S.L.
• Registered tax address: General Etxague 15, 20003 Donostia / San Sebastián, Gipuzkoa, Spain
• Company VAT number: ESB24827511
• Contact email: info@3Dresyns.com
• Company website: www.3Dresyns.com

1. Send your Purchasing Order (PO) or quotation request to info@3Dresyns.com.
2. Provide the complete legal, billing, shipping, tax and order information reasonably required to prepare the quotation and process the transaction.
3. The Company will issue the applicable quotation, proforma invoice or other commercial document including the payment instructions and bank details.
4. Unless different payment terms have been expressly agreed in writing, payment must be made in advance.
5. Send payment confirmation to info@3Dresyns.com to facilitate identification and timely processing of the payment.
6. Production, preparation or release of the order normally begins after the required funds have been received and identified, unless the Company has expressly agreed otherwise.

Unless expressly agreed otherwise, the Buyer is responsible for bank-transfer charges, intermediary-bank charges, currency-conversion charges and other payment costs generated by the Buyer's payment method or banking arrangements.

The net amount received by the Company must equal the amount due under the applicable quotation, proforma invoice or invoice.

Bank charges should therefore not be deducted from the amount payable to the Company unless a different arrangement has been expressly accepted in writing.

If the amount received is lower than the amount due because of bank charges, exchange differences or other payment deductions, the Company may request payment of the outstanding balance before processing or releasing the order.

Sending proof of payment helps the Company identify the transaction and may accelerate administrative processing.

However, a payment receipt or transfer instruction does not necessarily establish that cleared funds have been received.

Unless otherwise expressly agreed, an order requiring advance payment may remain pending until the required payment has been received and identified by the Company.

Unless the quotation expressly provides another validity period, quotations are generally valid for 30 calendar days from the date of issue.

After expiration of the quotation-validity period, prices, Product availability, lead times, raw-material conditions, shipping costs, packaging, documentation requirements and other commercial conditions may be reviewed before a new order is accepted.

An expired quotation does not obligate the Company to maintain the previous price or commercial conditions.

Current standard prices are displayed on the relevant Product pages and SKUs on www.3Dresyns.com, subject to applicable Product-specific and commercial conditions.

Prices may be changed for future orders due to Product updates, raw-material costs, packaging, logistics, regulatory requirements, commercial policy or other legitimate reasons.

A price change made after an order or quotation has become contractually binding does not retroactively alter the agreed price unless the parties expressly agree otherwise or applicable law requires a correction.

Order-value and volume discounts are governed by the Company's Discount policy.

Standard order-value and volume discounts apply only to eligible advance-paid physical Products supplied in grouped packaging.

Individual small-format containers, individual retail-size bottles or other non-grouped packaging are not eligible for standard order-value or volume discounts unless the Company expressly agrees otherwise in writing.

Reaching a monetary discount threshold does not, by itself, create entitlement to a discount where the applicable Product, payment, packaging or other eligibility conditions are not satisfied.

Large Business Buyer orders may be subject to separately negotiated commercial terms.

Multiple quantities of the same eligible Product, version and compatible configuration may be consolidated into larger containers under the Company's Packaging policy.

Where individual small-format containers, resale packaging, specific bottle sizes, special labels or another packaging configuration are required, those requirements must be communicated and agreed before order confirmation.

A quotation based on grouped packaging does not automatically remain valid if the Buyer subsequently requests individual small-format packaging or another more resource-intensive packaging configuration.

Most standard Products are manufactured or prepared on a made-to-order basis.

Typical production and delivery periods are described in the Company's Ordering, Prices & Lead Times information.

Production, dispatch and transit periods described as typical, estimated, approximate, average, normally or generally are operational estimates rather than guaranteed contractual deadlines.

Customized, large-volume, technically reviewed, regulated, specially packaged or otherwise non-standard orders may require additional lead time.

Where a quotation or order confirmation expressly establishes a specific contractual production or delivery deadline, that expressly accepted commitment applies according to its terms.

Shipping costs depend on factors such as shipment weight, dimensions, Product classification, destination, transport mode, carrier, service level, documentation requirements and other logistical conditions.

Shipping charges may be calculated online or stated separately in the applicable quotation or commercial documentation.

Standard orders may be shipped by air or another suitable courier or freight service depending on destination, Product, quantity, transport restrictions and available carrier services.

Large Business Buyer orders may alternatively be shipped by road, air freight, sea freight or another agreed transport method.

The selected transport method may affect lead time, shipping cost, insurance, Customs procedures, packaging and other commercial conditions.

Unless another Incoterm® or shipping arrangement is expressly agreed in the applicable quotation, order or contract, shipments to Business Buyers for which the Company arranges and pays carriage may be supplied under CPT (Carriage Paid To), Incoterms® 2020, to the named destination stated in the applicable shipping documentation.

Under CPT, the fact that the Company arranges and pays carriage to the named destination does not mean that transport risk remains with the Company until physical arrival at that destination.

Delivery, transfer of risk, costs and responsibilities are governed by the applicable CPT rule and the agreed place of delivery and named place of destination.

Where another Incoterm® or individually negotiated shipping arrangement is expressly agreed, that agreed term applies.

Incoterms® or Business Buyer risk-allocation provisions do not override mandatory Consumer protections.

Where the Buyer qualifies as a Consumer and the carrier has been proposed or arranged by the Company, statutory rules governing delivery and transfer of transport risk remain applicable.

CPT does not, by itself, require the Company to obtain cargo insurance for the Buyer's transport risk.

Transport insurance may be available depending on the carrier, freight arrangement, destination, Product and service selected.

Where the Buyer requires insurance covering a particular declared or full Product value, that requirement should be requested and expressly agreed before shipment.

Carrier liability, cargo insurance and contractual transport-risk allocation are different concepts and should not be treated as interchangeable.

Further information concerning transport incidents is available in the Company's Loss, failed delivery, damage in transit & short shipment policy.

For international orders, Customs duties, import VAT, tariffs, brokerage charges, local taxes, administrative charges or other destination-country costs may apply depending on the destination, Product classification, value, origin and applicable shipping terms.

Responsibility for those costs is governed by the applicable Incoterm®, quotation, contract, destination-country rules and mandatory law.

Country of origin: Spain, where applicable to the relevant 3Dresyns® Product and shipment.

The applicable commercial or Customs documentation will contain the origin information required for the particular transaction where necessary.

Where a Product or shipment is subject to a different Product-specific origin determination, the applicable shipment documentation prevails.

Standard HS tariff code used for most 3Dresyns® Products: 3907.99.

Most 3Dresyns® Products are generally classified under HS tariff code 3907.99. This classification is used as the standard tariff reference for most applicable 3Dresyns® Products.

Certain Products or Product categories may require a different tariff classification depending on their nature, composition, presentation, destination and the Customs nomenclature applicable to the particular shipment.

Where a Product-specific HS, CN, TARIC or other Customs classification is stated in the relevant commercial invoice, quotation, Customs documentation or shipment-specific documentation, that Product-specific classification prevails.

The HS code stated on this page should therefore not be interpreted as an irrevocable classification applicable to every Product or every jurisdiction.

For further information, see Tariff and HS codes.

Where applicable and supported by the relevant Product documentation, 3Dresyns® may provide information or declarations concerning products not of animal origin (non-POAO) and the absence of animal-derived ingredients.

Product-origin, animal-origin, non-POAO, compositional, regulatory or similar declarations are Product-specific and should be interpreted according to the documentation applicable to the relevant Product.

Where a Buyer requires a specific declaration concerning animal-derived materials or another composition-related requirement, the requirement should be communicated before ordering so that the applicable Product documentation can be reviewed.

Safety Data Sheets (SDSs), formerly commonly referred to as Material Safety Data Sheets (MSDSs), are available for Products where an SDS is applicable or required.

Requests may be sent to info@3Dresyns.com.

The applicable SDS should correspond to the relevant Product, Product version, market and language requirements where required by law.

Buyers must provide accurate legal name, billing address, tax information, VAT number and other invoice information required for the transaction before invoicing wherever possible.

Once an invoice has been issued, invoice data should not be regarded as freely editable administrative information.

Where an issued invoice contains an error or applicable tax or invoicing law requires a correction, the Company may process the correction using the legally appropriate invoice-rectification or accounting procedure.

The possibility of rectification depends on the nature of the requested change, the transaction, supporting information, tax treatment, timing and applicable invoicing law.

A Buyer cannot require the Company to replace accurate invoice information with different information merely for administrative convenience where doing so would result in an inaccurate or legally inappropriate invoice.

Customers are responsible for providing accurate billing and shipping information when placing or confirming an order.

Changes requested after invoicing, production, dispatch, Customs processing or shipment may not always be possible and may generate additional costs or require specific administrative procedures.

Where a shipping-address change is requested after dispatch, feasibility depends on the carrier, destination, shipment status, Customs procedure and applicable transport conditions.

Spanish VAT will be applied where required by applicable tax law unless an applicable exemption, intra-Community treatment, export treatment or other legally permitted VAT treatment applies.

Business Buyers established in another EU Member State may qualify for intra-Community VAT treatment where the applicable legal requirements are satisfied.

For offline orders, the Buyer should provide a valid intra-Community VAT number together with the Purchasing Order, quotation request or billing information before the applicable proforma invoice or invoice is issued.

The VAT number and applicable intra-Community VAT treatment may be verified through the European Commission's VIES system before invoicing.

A valid intra-Community VAT number does not, by itself, establish that every transaction qualifies for VAT-free treatment. The applicable VAT treatment depends on the circumstances of the transaction and the requirements of applicable tax law.

Exports outside the European Union may qualify for VAT-free export treatment where the applicable legal requirements and evidence of export are satisfied.

VAT treatment is a tax matter and is independent from whether the shipment is made under CPT or another agreed Incoterm®.

The Company does not guarantee that a VAT treatment, customer identity, invoice recipient or other fiscal information can be changed retrospectively merely because a Buyer requests the change after an order has been invoiced.

Where a correction is legally permitted or required, it will be processed using the appropriate tax and invoicing procedure.

Customers requiring a specific VAT treatment should therefore provide complete and accurate information before ordering or invoicing wherever reasonably possible.

Additional Customs, origin, export, legalization, certification or administrative documentation requested by the Buyer may require additional processing, information, cost or lead time.

Where an administrative fee applies, it will be governed by the Company's Customs documentation and export certificates policy or the applicable quotation.

Further information concerning online and offline ordering is available in the Company's 3Dresyns fast & easy ordering process.

This page must be read together with the Company's:

• Ordering, Prices & Lead Times;
• Prices, taxes & Incoterms;
• Discount policy;
• Packaging policy;
• Tariff and HS codes;
• Loss, failed delivery, damage in transit & short shipment;
• Customs documentation & export certificates;
• Terms & Conditions; and
• Legal Terms.

Where an accepted quotation, Purchasing Order, individually negotiated agreement or other written contract establishes different commercial terms, those agreed terms prevail for the matters specifically governed by them, subject to mandatory law.

Nothing on this page excludes, restricts or modifies mandatory tax, invoicing, Customs, transport, Product-safety, Consumer or other legal obligations that cannot lawfully be excluded or modified.

Always send payment confirmation to info@3Dresyns.com to facilitate timely identification and processing of your offline order.