Prices, taxes & incoterms
Prices, taxes, and Incoterms
European Union buyers
Prices, VAT, and delivery conditions applicable to European Union orders depend on the Buyer's status, destination, and the tax treatment applicable to the specific transaction.
For online sales to Consumers within the European Union, the applicable VAT is calculated and collected in accordance with the EU VAT rules applicable to cross-border sales and the Buyer's destination.
For Business Buyers established in another EU Member State, an intra-Community supply may qualify for the applicable VAT treatment where all legal requirements are satisfied and the Buyer provides a valid intra-Community VAT number before the relevant order is placed.
European Business Buyers requesting intra-Community VAT treatment must contact info@3Dresyns.com before placing an online order so that their account and VAT information can be verified.
Where approved, the Buyer's account may be configured to apply the appropriate VAT treatment to subsequent qualifying online orders.
VAT treatment cannot be changed retroactively merely because different VAT information is supplied after an order has already been processed. Where a fiscal correction is legally required or permitted, it will be handled in accordance with the applicable tax and invoicing rules.
For additional information, please refer to our EU tax reference.
Business Buyer shipping terms
Unless different delivery terms are expressly agreed in writing for a particular transaction, shipments to Business Buyers for which the Company arranges and pays carriage to the stated destination are supplied under CPT (Carriage Paid To), Incoterms® 2020, to the delivery destination stated in the order.
Under CPT, the Company arranges and pays the agreed carriage to the stated destination, while transit risk passes from the Company to the Business Buyer when the goods are delivered to the first carrier in accordance with CPT Incoterms® 2020.
The Buyer's selection of a courier or transport option offered during checkout determines the requested transport service but does not modify the applicable contractual allocation of risk unless different terms are expressly agreed in writing.
Where another Incoterm or delivery arrangement is expressly stated in a quotation, order confirmation, invoice, or individually agreed written contract, that specific delivery term shall apply to that transaction.
Consumer shipping terms
Where the Buyer qualifies as a Consumer, no Incoterm, courier selection, shipping option, or provision of these Legal Terms shall transfer to the Consumer any transport risk that mandatory applicable consumer law places on the Company.
Where the Company ships goods to a Consumer using a courier or transport option proposed or arranged by the Company, the risk of loss or damage remains with the Company until the Consumer, or a third party designated by the Consumer other than the carrier, acquires physical possession of the goods, except where applicable law provides otherwise.
If a Consumer independently commissions a carrier that was not proposed by the Company, the allocation of transport risk shall be determined in accordance with applicable law.
Non-European Union buyers
Orders exported from the European Union are generally supplied without Spanish VAT where the legal requirements for export VAT treatment are satisfied.
Unless otherwise expressly agreed in writing, Business Buyer shipments outside the European Union for which the Company arranges and pays carriage to the stated destination are supplied under CPT (Carriage Paid To), Incoterms® 2020.
Under CPT, the Company arranges and pays carriage to the stated destination, but the Business Buyer assumes transit risk when the goods are delivered to the first carrier in accordance with CPT Incoterms® 2020.
Unless expressly included in the quoted or agreed delivery terms, the Buyer is responsible for import clearance, import VAT, customs duties, brokerage charges, local taxes, permits, and other destination-country charges or requirements.
Where the Buyer qualifies as a Consumer, mandatory consumer protection rules concerning transport risk and delivery remain applicable regardless of any conflicting standard shipping provision.
Transport insurance
Payment of shipping charges does not necessarily mean that the shipment is insured for the full commercial value of the Products.
For Business Buyer shipments, unless full-value transport insurance has been expressly included in the selected transport option or separately quoted, accepted, and paid before shipment, the carriage may be subject to the carrier's standard liability limits.
Where optional full-value transport insurance is available, the Buyer may request it before placing or confirming the order.
For Business Buyers, the Company's assistance in submitting, documenting, or administering a claim against a courier, freight provider, insurer, or logistics platform does not alter the contractual allocation of transit risk.
For Consumers, carrier liability limits or the absence of optional transport insurance do not restrict any mandatory remedy or right that the Consumer may have against the Company under applicable consumer law.
Loss, damage, leaks, and short shipments
Any loss, failed delivery, visible or concealed transit damage, leaking or damaged container, or short shipment must be handled in accordance with the Company's Loss, failed delivery, damage in transit, or short shipment policy.
The applicable notification requirements, documentation, claims procedure, and allocation of responsibility may differ between Business Buyers and Consumers.
For Business Buyers, any courier or insurance recovery available in connection with a transit incident may be subject to the carrier's or insurer's applicable terms, evidentiary requirements, deadlines, exclusions, and liability limits.
For Consumers, such courier or insurer conditions do not limit mandatory statutory rights against the Company.
Import duties, customs, and destination charges
For shipments where import formalities are the Buyer's responsibility, the Buyer is responsible for providing any information reasonably required for customs clearance and for paying applicable destination-country import duties, taxes, brokerage fees, storage charges, customs charges, or other governmental charges unless expressly agreed otherwise in writing.
The Company is not responsible for customs delays, inspections, import restrictions, permit requirements, or charges resulting from the Buyer's failure to comply with destination-country import requirements, except to the extent that responsibility cannot lawfully be excluded.
Courier selection
Where several courier or transport options are presented during online checkout, the Buyer may select the preferred available service.
Selection of a particular courier does not constitute a guarantee by the Company of a specific delivery date unless such guarantee has been expressly provided in writing.
Estimated transit times are indicative and may be affected by courier operations, customs procedures, destination restrictions, force majeure, or other circumstances outside the Company's reasonable control.
Priority of individually agreed delivery terms
If a quotation, purchase order accepted by the Company, order confirmation, or separately executed written agreement expressly specifies a different Incoterm, transport allocation, insurance condition, or delivery arrangement, the expressly agreed provision shall prevail for that particular transaction to the extent permitted by applicable law.
Mandatory rights
Nothing in this policy excludes, restricts, or modifies any tax obligation, consumer right, remedy, liability, or other legal requirement that cannot lawfully be excluded, restricted, or modified.