Non Defamation & Non Disparagement
Non-defamation and unlawful harmful conduct
This policy is intended to protect 3Dresyns by Resyner Technologies S.L. (the “Company”), its personnel, customers, suppliers, collaborators, and business partners against unlawful defamatory conduct, deliberately false factual statements, harassment, impersonation, misuse of Confidential Information, and other unlawful conduct.
Nothing in this policy prohibits truthful criticism, genuine complaints, independently reached opinions or conclusions, unfavorable reviews, good-faith commercial disputes, scientific discussion, or the lawful exercise of rights.
False or defamatory factual statements
A Buyer, Recipient, Website User, or other person must not knowingly or recklessly publish, transmit, communicate, or disseminate false factual statements concerning the Company, its Products, Services, personnel, customers, suppliers, collaborators, or business partners where doing so constitutes defamation, unlawful interference with protected rights, fraud, or another actionable wrong under applicable law.
For the avoidance of doubt, disagreement with the Company, criticism of a Product or Service, an unfavorable opinion, or a negative result does not, by itself, constitute defamation or a breach of this policy.
Reviews, complaints, and criticism
Nothing in the Company's Legal Terms prevents any person from:
- making a genuine complaint to the Company;
- publishing a truthful review or opinion;
- reporting an independently obtained Product experience or testing result;
- expressing disagreement or criticism;
- contacting a lawyer, insurer, professional adviser, consumer organization, or other adviser;
- contacting a court, regulator, public authority, law-enforcement authority, or other competent body;
- exercising a statutory or contractual right; or
- making another disclosure or communication protected by applicable law.
A person publishing factual assertions remains responsible for complying with applicable law concerning false statements, confidentiality, intellectual property, privacy, trade secrets, and other protected rights.
Scientific and technical communications
Independent scientific opinions, research conclusions, testing results, performance evaluations, and technical comparisons are not prohibited merely because they are unfavorable to the Company or a 3Dresyns Product.
However, such communications must not unlawfully disclose Company Confidential Information, protected trade secrets, proprietary compositional information, information obtained through prohibited reverse engineering, or material subject to an applicable NDA or other valid confidentiality obligation.
Publication of research and testing information is additionally governed by the Company's Permission to publish and disclosure of results, Confidentiality, and Prohibition against reverse engineering and penalties policies.
Harassment, threats, impersonation, and abusive conduct
No person may use its relationship with the Company to engage in unlawful harassment, threats, intimidation, fraudulent impersonation, deliberate deception, coercion, or other unlawful conduct directed at the Company, its personnel, customers, suppliers, collaborators, or business partners.
This provision does not prevent firm, persistent, or critical communications made in good faith for the purpose of resolving a dispute, exercising a right, making a complaint, or seeking a legitimate remedy.
Confidential and proprietary information
No person may publicly disclose Company Confidential Information, protected trade secrets, non-public proprietary technical information, or information subject to a valid confidentiality obligation for the purpose of harming the Company or for any other unauthorized purpose.
The protection of such information is governed principally by the Company's Confidentiality and Prohibition against reverse engineering and penalties policies.
Third-party participation
A person must not knowingly instruct, procure, assist, or facilitate another person to engage in conduct that would itself constitute an unlawful act or a breach of an applicable contractual obligation owed to the Company.
Any responsibility arising from participation by several persons shall be determined according to the conduct of each person, the relevant contractual relationships, the evidence, and applicable law.
Protection of Company rights
Where the Company reasonably considers that unlawful defamatory conduct, deliberate factual misrepresentation, unauthorized disclosure of Confidential Information, harassment, impersonation, or another actionable wrong has occurred or is threatened, the Company may take appropriate measures to protect its legitimate rights.
Depending on the circumstances, those measures may include requesting correction or cessation of the relevant conduct, preservation of evidence, seeking removal or rectification where legally available, terminating or restricting future commercial relationships where legally permitted, or pursuing appropriate judicial or other legal remedies.
Damages and remedies
Where unlawful conduct causes proven loss or damage to the Company, the Company may seek the remedies and compensation available under applicable law.
Any claim for compensation shall depend on the actual circumstances, evidence, causation, applicable contractual provisions, and applicable law.
Nothing in this policy creates automatic joint and several liability, an automatic contractual penalty, or an automatic entitlement to a predetermined amount of damages.
Existing orders and future commercial relationships
The Company may decline to enter into future transactions or commercial relationships for legitimate commercial, technical, compliance, security, credit-risk, regulatory, or other lawful reasons, subject to applicable law.
Once an order or other contract has been concluded, the Company's rights to suspend, cancel, terminate, or refuse performance are governed by the applicable contract, the Company's Legal Terms, and mandatory law.
The Company shall not refuse service, terminate a contract, or otherwise disadvantage a Consumer solely because the Consumer has legitimately exercised a statutory right, made a genuine complaint, or sought a lawful remedy.
No restriction of protected communications
Nothing in this policy restricts truthful statements, good-faith opinions, genuine complaints, lawful criticism, legally protected reporting, communications with competent authorities, testimony, participation in legal proceedings, or the exercise or defence of legal rights.
Relationship with other Legal Terms
This policy must be read together with the Company's:
- Permission to publish and disclosure of results;
- Confidentiality;
- Prohibition against reverse engineering and penalties;
- Buyer conduct;
- Terms & Conditions; and
- Legal Terms.
Mandatory rights
Nothing in this policy excludes, restricts, or modifies any right to freedom of expression, make a complaint, publish a truthful opinion, communicate with a competent authority, exercise or defend legal rights, or make another communication that cannot lawfully be prohibited or restricted.